Contact Us

If you need to get in touch with the SkipOrNot team, email is the best way to reach us. Whether you have a question about how the site works, want to report a problem, or just have general feedback, we want to hear from you.

What to Include in Your Message

To help us respond as quickly as possible, try to include the following details when you write to us:

• What happened — Describe the issue or question clearly. The more specific you are, the faster we can help.
• What device and browser you were using — For example, "iPhone 15 on Safari" or "Windows laptop on Chrome." This helps us reproduce technical issues.
• When it happened — An approximate date and time helps us look into things on our end.
• Screenshots — If you are reporting a bug or something that looked wrong, a screenshot goes a long way.

Reporting Users

If someone on SkipOrNot is behaving inappropriately, the fastest way to deal with it is to use the report function directly inside the chat. That sends us the information we need in real time. If you were not able to report during the chat, you can still email us with as much detail as you can remember — including the approximate time and what happened — and we will look into it.

Response Times

We are a small team, so response times can vary. We do our best to reply to all emails within a few business days. If your issue is urgent — for example, a safety concern — please make that clear in the subject line so we can prioritize it.

Thanks for using SkipOrNot. We appreciate you taking the time to reach out.